PH Brass and Bullets, Inc Return Policy:

Here at PH Brass and Bullets, we’re proud of the once-fired brass and bullets we offer our customers.   We’re so confident in the quality of our products that we offer a 100% money back guarantee.  If for any reason, you’re dissatisfied with your purchase from us, we’ll be happy to replace the product or issue a refund.

Our return policy is short and simple.  If you’re displeased with a product, or received an incorrect product and wish to return it, we will gladly pay for the shipping and provide a shipping label and an apology for the inconvenience.  If you ordered incorrectly or do not want what you correctly ordered, we ask you cover the cost of shipping the merchandise back to us.  Once we receive the returned products, we will immediately replace the products or issue you a refund.  We don’t charge any restocking fees, so there are no additional charges when you place a return with us.

If you do have a return to make, please email us at or call us at 423-430-8340 and if we cannot answer leave a message.  All returns need to be sent to us at the following address:

PH Brass and Bullets, Inc
ATTN : Returns
PO Box 707
Jonesborough, TN 37659

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